Would give zero stars if possible. not responsive, always having to chase them, ignored my emails and phone calls. Receptionists always said they would pass it on and get someone to contact me, nobody did. Went weeks trying to talk to someone and being ignored, emailing different people and not getting responses, being told by the receptionists every time that there was nobody available to talk to as they were at court. Said they had a complaints procedure, but when I tried to complain they sent be an extremely rude email and said they would be dropping my case (which is illegal). Paul was extremely unprofessional, rude and condescending. when I asked for paperwork they had on my case (since they wanted to stop acting for me) he ignored my emails and made it extremely difficult to get...
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Sentiment Analysis
Always a first class service from Amanda and her team
Thank you so much for all your help brilliant
Would recommend to anyone that needs legal help Positive Responsiveness, Quality, Professionalism
I have recommended TDP to my family and friends, they to have used the company and were also very impressed with the service and by the final outcome that was achieved in a very short timescale.
In particular Paul Fowler and his team were simply brilliant at skilfully investigating all the circumstances and providing me with impeccable guidance and support throughout.
Great work from Amanda on my RTA from start to finish, could not recommend TDP Solicitors enough!
All the staff are very helpful and professional, would highly recommend.
Professional, efficient and highly effective service.
I dealt with Layton and she was always responsive and on hand to give excellent advice and pursued the case at the right times,not a single issue with this solicitor/Layton.
Very Helpful for use on both RTA and with all aspects of conveyancing Layton , Amanda and Danielle go the extra mile to make sure everything ran smoothley would defo recomend.
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